FixYourBike Terms & Conditions

1. Our Services

FixYourBike specializes in:

• Comprehensive motorcycle repairs and diagnostics
• Engine tuning and mechanical overhauls
• Electrical system repairs and upgrades
• Scheduled maintenance services
• Brake and suspension system servicing
• pickup & dropoff across Hyderabad (terms apply)
• 24/7 emergency roadside assistance

2. Service Bookings

• Accurate motorcycle details (make, model, year, VIN) must be provided
• Appointments are confirmed upon availability confirmation
• We reserve the right to prioritize emergency cases
• Same-day services subject to technician availability

3. Pricing & Payments

• Service estimates are provided before work begins
• Final payment due upon service completion
• Accepted methods: Cash, UPI, Credit/Debit Cards
• Additional charges may apply if:
  • Additional issues are discovered during service
  • Non-standard parts are required
  • Pickup location exceeds standard service area

4. Cancellations & Rescheduling

• 24-hour notice required for cancellations
• Late cancellations (less than 12 hours) may incur ₹500 fee
• Three no-shows may result in booking restrictions
• We may reschedule due to:
  • Technician availability issues
  • Severe weather conditions
  • Parts delivery delays

5. Liability & Warranties

• 90-day warranty on labor for most repairs
• Parts warranties vary by manufacturer
• Not responsible for:
  • Pre-existing conditions not disclosed
  • Personal items left in motorcycle
  • Damages from unauthorized modifications
• Must report warranty issues within 48 hours of service

6. Pickup & Delivery Service

• Free within 1km radius of our workshop
• ₹500/km charge beyond standard service area
• Vehicle must be:
  • Accessible at ground level
  • Unlocked (or keys provided)
  • Fuel level sufficient for transport

7. Customer Responsibilities

• Disclose all known motorcycle issues
• Remove personal belongings before service
• Ensure adequate fuel for diagnostics (minimum 1/4 tank)
• Provide original documents if warranty claim

8. Policy Changes

We may update these terms periodically. Continued use of our services after changes constitutes acceptance. Major changes will be communicated via email or SMS.